Hampden Conveyancing Panel Compliance Audit

If your firm values Hampden as a conveyancing client then execute a Hampden panel compliance audit.

Hampden is like many lenders, one of your most valued clients for conveyancing work.

Can you be sure that you are complying with the requirements as a firm on the Hampden conveyancing panel?

It’s not a bad idea to bring in your own external auditors who may conduct your CQS audits but Lexsure stand alone in being able to carry out a full lender panel compliance audit for your conveyancing files where Hampden are the the mortgagor.

Lexsure’s full directory of Hampden Handbook instructions enables us to review a law firms’ conveyancing files whilst on the Hampden conveyancing panel retrospectively and in the similar manner Hampden would.

Lexsure’s panel of expert assessors impartially review making use of propriety templates and Lender obligation archives whether each conveyancing matter was in line with your contractual obligations when the CoT was signed off.

For conveyancing firms where their search provider is not offering the service, our fee for a Hampden compliance panel audit is £1,975+VAT. We will analyse 6 remortgage or purchase files involving Hampden, which we can stratify by tenure (e.g. leasehold) date or other characteristics.

Once the fieldwork is completed, Lexsure will compile a full written findings for your transactions with Hampden and a baseline risk profile. We will also arrange a conference call with you to explain our expert findings and recommendations in a formal interview. Further audits can be scheduled. Our office will contact the managing partner to request the status of actions taken. No more than one lender conveyancing panel audits may be requested by a practice per annum.

Lexsure’s Conveyancing Audit Scheduling System (LCASS) enables your firm to choose the date, time and location of a Hampden conveyancing panel compliance audit. The system is available 24/7, which eliminates most instances where you have to wait for business hours to contact Lexsure to schedule or cancel a Hampden panel compliance review. Please note that before accepting a Hampden conveyancing panel compliance file audit we have to conduct a conflict check. It is sometimes not possible for Lexsure to agree to a Hampden panel compliance file audit

Common questions about Hampden conveyancing file audits


I have been informed that if I book an audit via certain search providers that I can have the lender compliance conveyancing audit for free. Is that correct?

At the time of preparing this answer we are not aware of any such offer but please contact your search provider directly and ask them to call us. Once in a while discount voucher codes are available via participating search companies.

Whilst I do not require the services of Lexsure for an Hampden UK Finance Mortgage Handbook Audit, I would like access to P2 requirements for Hampden for a specific date. Is this something you are able to assist with?

Depending on the date, we may be able to assist. Please contact us directly asking to speak to someone in the Lexsure Litigation Support Team.

What happens if or when you uncover breaches? Do you inform Hampden or their panel managers?

This is a common question. Where a conveyancing file audit is commissioned by your firm and Lexsure uncovers problems, they are often easily categorised. We can not undo what has been done but we are able to suggest adjustments to the problematic parts of your risk prevention protocols and checklists. And we can advise on tools to improve with the aim of protecting your panel status.

Where commissioned by your firm Lexsure has no duty to report breaches to Hampden and we will ensure the results of your audit are completely confidential.

Why would my firm consider a Hampden handbook compliance audit?

Lexsure occasionally talk with Hampden conveyancing panel firms who express confidence that they have ‘bulletproof’ risk protocols. Yet Lexsure sees common breaches of the lender Handbook instructions. In fact, we have yet to complete an audit that didn’t uncover any breaches. An adverse externally-commissioned audit by a lender could result in an insurance claim or removal from a panel. Failure to comply with handbook requirements for Hampden or any lender leaves you open to costly and damaging claims if the lender suffers a loss and even regulatory action by the SRA. Lexsure’s lender compliance audits are the best way to ensure all is in order.

Can I contact you if I require further information not covered in this section concerning an audit of our conveyancing files where Hampden is the lender?

You will need to complete the contact form here. We will call you. Please note that the form is not specific to Hampden conveyancing panel firms so do mention Hampden in the notes section.