RBS - Direct Line is undoubtedly one of the firm’s most valued clients for conveyancing work.
Can you be sure that you are strictly following the requirements as a firm on the RBS - Direct Line conveyancing panel?
As far as we are aware Lexsure is uniquely positioned to conduct a comprehensive lender panel compliance audit for your conveyancing files where RBS - Direct Line are the lender.
Lexsure’s comprehensive database of RBS - Direct Line Handbook instructions enables us to examine a law firms’ conveyancing files whilst on the RBS - Direct Line conveyancing panel retrospectively and in the same vein as RBS - Direct Line would.
Lexsure’s panel of expert auditors independently review using propriety templates and Lender instruction archives whether each transaction was in line with the requirements at the time the Certificate of Title was issued.
For conveyancing firms where their search provider is not offering the service, our costs is £1,975+VAT. Our team tend to examine eight transaction files involving RBS - Direct Line, which we can stratify by tenure (e.g. leasehold) date or a multitude characteristics.
Once the fieldwork is completed, Lexsure will prepare a detailed compliance profile for your transactions with RBS - Direct Line and a baseline risk summary. We can also meet with you to set out our auditor’s findings and guidance in a formal debrief. Audit follow-up will occur. Lexsure will contact the head of conveyancing to request the status of actions taken. No more than one lender conveyancing panel audits may be commissioned by a firm per annum.
Lexsure’s Conveyancing Audit Scheduling System (LCASS) enables your firm to select the date, time and location of a RBS - Direct Line conveyancing panel compliance audit. The system is available 24/7, which eliminates most instances where you have to wait for business hours to contact Lexsure to schedule or reschedule a RBS - Direct Line panel compliance file audit. Please note that before accepting a RBS - Direct Line conveyancing panel compliance audit we have to conduct a conflict check. It is sometimes not possible for Lexsure to agree to a RBS - Direct Line panel Handbook risk review
Where commissioned by your firm Lexsure has no duty to report breaches to RBS - Direct Line and we will ensure the results of your audit are completely confidential.