Zephyr Mortgages Conveyancing Panel Compliance Audit

You can hope that you are adhering to the conveyancing panel Handbook requirements of Zephyr Mortgages or you can be sure by having a compliance audit.

Zephyr Mortgages is no doubt one of the firm’s most valued clients for conveyancing work.

Can you be sure that you are strictly following the instructions as a firm on the Zephyr Mortgages conveyancing panel?

Lexsure stand alone in being able to carry out a full lender panel compliance audit for your conveyancing files where Zephyr Mortgages are the lending client.

Lexsure’s complete bank of Zephyr Mortgages Handbook instructions gives us the ability to examine a law firms’ conveyancing files whilst on the Zephyr Mortgages conveyancing panel retrospectively and in the same vein as Zephyr Mortgages would.

Lexsure’s panel of expert auditors objectively check making use of propriety templates and Lender instruction archives whether each conveyancing matter complied with your contractual obligations when the Certificate of Title was completed.

In the absence of your search company offering the service as part of your account management the costs is £1,975+VAT. We will analyse eight case files involving Zephyr Mortgages, which we can stratify by tenure (e.g. leasehold) date or a mix characteristics.

Once the audit is completed, Lexsure will issue a detailed compliance profile for your files with Zephyr Mortgages and a baseline risk summary. We will also follow-up with you to present our expert findings and guidance in a formal debrief. Audit follow-up will occur. Lexsure will contact the head of conveyancing to request the status of planned actions. A maximum of one lender conveyancing panel audits may be requested by a firm in a calendar year.

Lexsure’s Conveyancing Audit Scheduling System (LCASS) enables you to select the date, time and location of a Zephyr Mortgages conveyancing panel compliance audit. The system is available 24/7, which eliminates most instances where you have to wait for business hours to contact Lexsure to schedule or cancel a Zephyr Mortgages panel compliance review. Please note that before accepting a Zephyr Mortgages conveyancing panel compliance review we have to conduct a conflict check. It is not always possible for Lexsure to carry out a Zephyr Mortgages panel Handbook risk review

Answers to Frequently asked questions concerning Zephyr Mortgages Conveyancing File Audits


This firm is on the Zephyr Mortgages conveyancing panel and we conduct both purchases and remortgage cases. Would your audit cover both case types?

Yes

Are lender Handbook audits common?

It is becoming more common. Even with repossessions at a low rate lenders are on the move with conveyancing file inspections are already on the increase. Lenders (although not specifically Zephyr Mortgages) and PI insurers complain that non-compliance is still all too frequent, even in reputable conveyancing firms. With pressure on interest rates and an uncertain financial climate, we recommend ensuring your compliance before repossessions rise and even more file audits are commissioned by lenders and insurers.

Will a satisfactory audit of my firm’s previous files involving Zephyr Mortgages enable my firm to be reinstated on the Zephyr Mortgages conveyancing panel?

No. We are not involved in the Zephyr Mortgages conveyancing panel selection or reinstatement process

What happens if or when you uncover breaches? Do you inform Zephyr Mortgages or their panel managers?

This is a common question. Where a conveyancing file audit is arranged by your firm and Lexsure uncovers problems, they are often easily categorised. Lexsure can not undo what has been done but we are able to suggest adjustments to the problematic parts of your risk prevention protocols and checklists. In addition we can advise on tools to help avoid recurrences with the aim of protecting your panel status.

Where commissioned by your firm Lexsure has no duty to report breaches to Zephyr Mortgages and we will ensure the results of your audit are completely confidential.

Lexsure were mentioned on the conveyancing section of my PI Insurance form this year. Do certain insurers reduce their premium where a firm conducts a lender compliance audit?

We suggest that you get in touch with your insurer or insurance broker.